Customer Testimonials

  • positive review  Great service. Great advice. I'll be going back!

    Christine Davis Avatar Christine Davis
    17 May 2018

    5 star review  Byron at Autopro is quite simply the best - great mechanic and unequalled customer service. My car failed its WOF for two reasons - one was the wipers which I had just had fixed by another 'specialist' firm in town, the other, brakes, which Byron had worked on several years ago. I rang him and he gave me advice as to what it might be plus a cost and I booked the car in for this morning so he could have a look at it and confirm what was wrong. Within minutes of me dropping it off I had a call to say it wasn't as bad as anticipated and, to my immense relief, the quote was considerably less. The car was ready by lunchtime - but not only had Byron fixed the brakes, he'd fixed the botched repair done by the other company on the wipers, and taken it to the testing station and got the warrant. I was blown out of the water! Byron runs his business very well - he quotes, so you know exactly what the cost of repairs is, he explains things patiently, you can trust him, he goes the extra mile, you get texts to remind you that your car's booked in and another text when your car's ready, then when you pick it up to find a little rubbish bag hanging from the glovebox and a small packet of tissues in the console- amazing. Well done Byron, keep up the good work. It's a pleasure to deal with you.

    Jan Johnston Avatar Jan Johnston
    17 August 2018

    5 star review  Took my car in for a service this morning which she needed badly and now she runs how she's supposed to, I definitely recommend Autopro Whangarei to anyone who needs there cars serviced, they have awesome customer service skills and they even vacuumed her, left a car refreshener in it,a rubbish bag and also a pkt of tissues in there so now I'm one happy customer. Thanks Autopro.

    Raewyn Oppert Avatar Raewyn Oppert
    18 February 2018
  • 5 star review  Amazing customer service, Byron sorted out a problem with my VW golf today- he was fast, efficient & so helpful. Can definitely say I'll be returning, thanks a million!

    Alannah Cate Avatar Alannah Cate
    21 October 2016

    5 star review  We travelled from Auckland to Whangarei specially to go at Autopro. Byron had already repair our van and we didn't hesitate to come back for other repairs because he is very professionnal and honest. The service is excellent and very fast. Highly recommended ! Thank you Byron for your good work and your kindness !

    Cha The-Pooh Avatar Cha The-Pooh
    23 September 2017

    5 star review  Fantastic service and know I can trust any maintenance suggestions/recommendations from Byron. I will be back!

    Alisha Harper Avatar Alisha Harper
    21 March 2015